I. General

We are committed to safeguarding the privacy of our website visitors. In this Privacy Policy, we explain how we collect, use, and protect your personal information.

This Privacy Policy applies to all services and activities offered and carried out by us in relation to our massage salon. We collect and process personal data carefully and only to the extent permitted by law.

We comply with the data protection legislation of Spain, in particular with the Federal Act on Data Protection in its current version. In the context of the European General Data Protection Regulation (GDPR), we also ensure compliance with relevant regulations where applicable.

We process information that a user voluntarily provides to us when contacting us—for example, via letter, email, contact form, social media, or phone. All information may be stored securely in our systems. Additionally, we may store and process data received legally from third parties or publicly available sources, in compliance with applicable regulations.

By using our websites or providing us with your personal information, you consent to the collection, use, disclosure, and protection of your data as described in this Policy. If you do not agree to this Policy, you should refrain from using our website or services.

II. Revisions To This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website, with the updated date indicated at the bottom of this page. We encourage users to periodically review this Policy.

III. Personal Information That We Collect

We may collect the following personal information:

• IP addresses and browsing data (such as device type, browser version, and search queries);

• Contact information (such as name, email address, phone number) when voluntarily provided;

• Booking details for massage services;

• Payment information, where necessary for transactions.

IV. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you contact us, book a massage, or sign up for updates;

• Automatically through cookies and analytics tools when you visit our website;

• From third-party platforms if you engage with us via social media or other online services.

V. How We Use Your Information

We use your personal information to:

• Provide and manage our massage services;

• Process bookings and payments;

• Improve our website and customer experience;

• Respond to inquiries and customer support requests;

• Send updates, promotions, or other relevant information (if you have opted in);

• Ensure compliance with legal obligations.

VI. Third-Party Data Tracking

We may use third-party analytics tools to understand website traffic and user behavior. These tools do not collect personally identifiable information but may use cookies or similar technologies to track general usage patterns.

VII. Sharing Your Personal Information

We do not sell or rent personal information to third parties. However, we may share your information:

• With service providers assisting us in operating our business (e.g., payment processors, IT support);

• If required by law, to comply with legal obligations or law enforcement requests;

• In connection with a business restructuring, merger, or transfer of assets.

VIII. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy. Once data is no longer required, it will be securely deleted.

IX. Our Commitment to Data Security

We implement security measures to protect personal data from unauthorized access, loss, or misuse. However, while we strive to ensure data protection, we cannot guarantee absolute security.

X. Jurisdiction and Applicable Law

This Privacy Policy is governed by Spanish law. If you access our website from another country, you acknowledge that your information may be transferred and processed under the laws of Spain.

XI. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at: info@vivamassage.es

Last Updated: 01/02/2025